You can return any product you bought within 14 days and get 100% of your money back*. The product must be unused and in its original packaging or Lensor.eu packaging.
- Contact our customer service at info@lensor.eu. In the e-mail, please indicate:
- the name of the returned product
- the order number
- your bank and bank account number for the return transaction
- We will transfer the money to the account you indicated in the e-mail letter within 14 business days after the returned product or products are received at Dr.Lensor fulfillment center.
*Toric, multifocal and other lenses, which are ordered specially for customer and prescription glasses are not returnable.
Dr.Lensor: See better, pay less!